Refund Policy

At Alora Wear, we want you to be satisfied with your purchase. If for any reason you are not completely happy, we offer a return option under the conditions outlined below.

Returns

You have 30 days from the date you receive your order to request a return.

To be eligible for a return:

• The item must be unused and unworn

• All original tags must be attached

• The item must be returned in its original packaging

• A proof of purchase is required

Items that do not meet these conditions may not be accepted.

How to Start a Return

To request a return, please contact us at:

Email: info@alora-wear.com

Once your request is approved, we will provide you with return instructions.
Returns sent without prior approval will not be accepted.

Refunds

After we receive and inspect your return, we will notify you of the approval or rejection of your refund.
If approved, the refund will be processed to your original payment method within a reasonable timeframe.

Please note that original shipping costs are non-refundable, unless the return is due to an error on our part.

Damaged or Incorrect Items

If your order arrives damaged, defective, or incorrect, please contact us immediately so we can resolve the issue as quickly as possible.

Exchanges

If you wish to exchange an item, please contact us first so we can assist you with availability and next steps.

Contact Us

If you have any questions regarding returns or refunds, feel free to reach out at:
info@alora-wear.com